Utilize Sales Outsourcing to Discover New Clients
Generating new accounts and increasing
your customer base is critical to any business. The experienced
staff at West Business Services is highly skilled at using our sales
outsourcing solutions to bring in new B2B customers and turn
them into strong business partnerships.
Our extensive real world
experience across a wide range of industries enables us to customize
a focused sales program for your company that will quickly produce
results. Our business to business winback programs are extremely
effective at reacquiring former clients as well. Some of our new
account sales outsourcing solutions include:
- Sole Territory Coverage
- Integrated Team Selling/Coverage
- Multi-Tiered Sales Programs
- New Product Introductions
- Account Winback Programs
At West Business Services, our proven
sales outsourcing solutions provide companies with the ability to
derive greater value from their business relationships. From winning
new accounts to identifying new opportunities for growth, our quality
sales outsourcing solutions help many of today's leading companies
succeed. We work closely with your company to develop a comprehensive
understanding of your unique business needs and develop a customized
solution around those needs. This process enables us to help you
increase sales while at the same time reduce costs. After a solution
is developed we'll assign an experienced team of sales, marketing
and support professionals to focus on your line of products and
services. For more information about our sales
outsourcing services please call 1-888-873-6000.
Qualified Lead
Generation & Management
As a part of our sales outsourcing solutions, we offer comprehensive lead generation and management services. These custom solutions can increase your qualified leads and strengthen your sales pipeline. We will work with you to fully understand who your target customers are and locate similar prospects through highly targeted research. Our sales outsourcing professionals are skilled at properly qualifying leads and moving them forward with management that converts those leads to revenue for your company.
Our advanced end-to-end lead management tracking and reporting system distributes sales leads quickly and efficiently. These leads can be processed to your sales organization or to an experienced team of West Business Services sales outsourcing professionals. Other sales and management outsourcing services include:
- Integration with Fulfillment
- Sales Force Optimization Processes
- 360° Qualification Program
A recent case study shows how a comprehensive solution was put in place for a national communications company that mirrored the client's internal program and resulted in over $500,000 in annual savings.
The company offered a voluntary employee retirement program to many of their seasoned project managers. A high number of managers accepted the program which significantly reduced the resources available for handling expected order requests. The decision to outsource came after they found that hiring a new staff internally would be too costly and time consuming. Through improvements in various processes the company was able to reduce the number of unbilled minutes by 30%. West Business Services' solution also saved them over $40,000 per service specialist by reducing annual salaries. Since the sales outsourcing program's inception it has grown from 16 to more than 500 project managers. West Business Services currently handles the majority of customer order requests for their communication services.
Full Account Management Services
We also offer a complete suite of
account management solutions that can
manage the entire sales and care process for a company's underserved
accounts or open territories. By focusing on your underserved accounts
with a greater frequency and speed, we can help you retain a higher
percentage of your valuable clients while actually growing their
sales. Our outsourced consultative sales solutions, complete with account management
services, will help you turn a declining business segment into a
profitable and growing part of your company. Some of our account
management services include:
- Retention Programs
- Product Placement
- Product Adoption and Usage Programs
- Product Analysis and Recommendations
- New Channel Penetration
- Market Intelligence Programs
Customer Service Expertise
An important part of sales outsourcing is customer service. West Business Services' skilled professionals will make the most of every contact with quick and courteous resolutions of customer service calls. With our vast experience in backend system integration, our representatives will be provided with the most accurate and up-to-date information on your customers. Ultimately, more satisfied clients will help reduce costs. At West Business Services, we view every contact made as a chance to create and strengthen long-lasting business relationships.
Contact West Business Services today at 1-888-873-6000 or email us to learn more about our proven sales outsourcing solutions and how they can help you increase revenue, eliminate gaps in coverage and build solid relationships.
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